Privacy notice

Privacy Notice

Effective Date: 28 April 2026

This Privacy Notice explains how Chaurasiya Technologies Pte. Ltd. (UEN: 202450485H) collects, uses, stores, and protects personal data in connection with Fitbiz OS. We operate from Singapore and align our handling of personal data with the Personal Data Protection Act 2012 (PDPA) and appropriate international privacy standards where relevant.

1. Information we collect

Contact and account details such as name, email address, phone number, and organisation name.
Operational data submitted by fitness businesses through the platform.
Usage, device, and log data needed for performance, security, and support.
Billing and transaction information where payment workflows are enabled.

2. How we use personal data

To provide, operate, and improve Fitbiz OS and related services.
To support onboarding, account management, analytics, and notifications.
To maintain platform security, fraud prevention, and service reliability.
To meet legal, regulatory, tax, and audit requirements.

3. Data processing role

Where our business customers upload or manage client, staff, or operational records, Fitbiz OS may act as a data processor or intermediary. Customers remain responsible for collecting data lawfully and obtaining any required notices or consents from their own members, leads, coaches, and staff.

4. Sharing and third parties

We may work with infrastructure, payment, cloud, analytics, communication, and support providers to operate the service. We do not sell personal data. We only share data where necessary to provide the service, protect the platform, or comply with legal requirements.

5. Security and retention

We take reasonable technical and organisational measures to protect data against unauthorised access, alteration, disclosure, or misuse. Data is retained only for as long as necessary to provide services, maintain records, resolve disputes, and satisfy legal obligations.

6. Your rights

Depending on applicable law, you may request access to your personal data, correction of inaccurate information, or deletion of information we no longer need to retain. We may require identity verification before processing certain requests.

7. Contact information

Chaurasiya Technologies Pte. Ltd.
UEN: 202450485H
65 Ubi Road 1, #03-92, Oxley Bizhub, Singapore 408729
Email: legal[at]fitbizos[dot]com

Frequently Asked Questions

FAQs about Fitness Operations

Reduce manual work, and operate with an AI-powered fitness business operating system.

Q: Why is gym CRM Singapore essential for growing fitness brands? +

A: A reliable gym booking system Singapore unifies your payments, schedules, and client communications into a single centralized dashboard.

Operating without gym booking system Singapore causes data silos and double-bookings, whereas an integrated system scales operations effortlessly.

Centralized multi-location management
Automated membership billing
Real-time coach availability syncing

Q: How does gym CRM Singapore improve coach and staff utilization? +

A: A specialized AI gym management software Singapore analyzes class attendance versus coach availability to suggest schedule optimizations and reallocations.

The AI Tool for Gym will alert you if a coach's classes are consistently under-filled, allowing you to shift resources to higher-demand time slots.

Coach utilization reporting
Class attendance heatmaps
Automated staff schedule suggestions

Q: Can independent trainers benefit from gym booking system Singapore? +

A: Yes, a dedicated AI Tool for Gym provides independent coaches with enterprise-grade scheduling, meal tracking, and payment collection.

By leveraging gym booking system Singapore, individual trainers can automate their daily admin work and focus entirely on delivering a premium client experience.

Individual coach scheduling links
Direct payment processing
Automated client progress tracking

Q: What is the best way to transition to a new AI Tool for Gym? +

A: A successful transition to a new AI gym management software Singapore requires structured data migration, staff training, and a phased rollout of the client app.

When adopting fitness management software Singapore, ensure the provider offers dedicated onboarding to migrate active memberships and billing schedules accurately.

Bulk member data import
Active subscription porting
Dedicated staff operational training

Q: What is the most important feature of fitness management software Singapore? +

A: The most critical feature of any fitness management software Singapore is the seamless integration between billing, booking, and access control.

If your AI Tool for Gym cannot link a failed payment to facility access, operations suffer; automated access denial on failed payments is critical.

Unified member financial profiles
Real-time access control syncing
Automated failed payment retries

Q: Is session booking software Singapore necessary for small boutique studios? +

A: Absolutely, as small studios rely heavily on class capacity and waitlists, which a AI Tool for Gym manages automatically.

Without a proper gym booking system Singapore, boutique studios lose revenue due to empty spots that could have easily been filled by waitlisted members.

Dynamic waitlist management
Strict class capacity constraints
Automated penalty tracking for late cancellations

Q: How secure is the data stored within session booking software Singapore? +

A: A top-tier session booking software Singapore uses enterprise-grade encryption, role-based access control, and automated daily backups to protect member data.

Your clients' payment information and personal health metrics are protected by the highest industry security standards within AI Tool for Gym.

Enterprise-grade data encryption
Role-based staff access controls
Automated daily cloud backups

Q: How does gym CRM Singapore improve sales and lead conversion? +

A: An advanced AI Tool for Gym scores incoming leads, automates follow-ups, and prevents prospects from falling through the cracks.

Utilizing fitness management software Singapore ensures your sales team focuses only on high-intent leads while the system handles routine nurturing sequences.

Automated WhatsApp drip campaigns
Lead scoring and pipeline visibility
Instant trial booking links

Q: Does AI Tool for Gym support mobile app access for clients? +

A: Yes, a premium AI Tool for Gym includes a fully branded iOS and Android app for members to manage their own journeys.

Offering AI gym management software Singapore allows clients to book classes, log nutrition, track body metrics, and message coaches directly from their smartphones.

Branded mobile client app
Self-service class booking
In-app nutrition and workout logging

Q: Does gym CRM Singapore integrate with existing gym hardware? +

A: Yes, modern fitness management software Singapore systems connect directly with smart gym equipment, wearables, and facility access gates.

By connecting assessment systems and hardware to your fitness management software Singapore, client usage and diagnostic data flow directly into their unified profile.

Wearable device integrations
Access control gate syncing
Smart assessment equipment connectivity